Royce Johnson

Services

Your HubSpot problem probably isn't just a HubSpot problem.

CRM issues usually come from several layers at once. I work across those layers — instead of treating every problem as an isolated configuration request.

What's usually underneath

  • Messy data
  • Unclear processes
  • Disconnected tools
  • Manual work
  • Inconsistent lifecycle definitions
  • Poor ownership & routing
  • Reporting on unreliable data

Ways to work together

Five engagements, each tied to a real CRM problem.

  1. 01 Diagnose
  2. 02 Clean
  3. 03 Automate
  4. 04 Build
  5. 05 Sustain

01

Diagnose

HubSpot Architecture Audit

For teams that know something is wrong but need to understand what should change first.

Discuss an Audit →

Areas that may be reviewed

  • CRM structure
  • Objects & associations
  • Lifecycle architecture
  • Properties
  • Workflows
  • Integrations
  • Routing
  • Reporting
  • Data quality

Potential outputs

  • Architecture findings
  • Prioritized recommendations
  • Cleanup opportunities
  • Automation opportunities
  • Implementation roadmap

02

Clean

CRM Cleanup & Data Sprint

For teams whose CRM has accumulated duplicates, inconsistent fields, unreliable segmentation or structural debt.

Cleanup should make the CRM easier to trust without losing the relationships and history your team relies on. Important associations and historical context are preserved wherever possible.

Discuss Your CRM →

Work may include

  • Duplicate analysis
  • Property cleanup
  • Lifecycle normalization
  • Segmentation
  • Import / migration QA
  • Association review
  • Data-governance rules
  • Enrichment planning

03

Automate

Revenue Automation Sprint

For teams losing time to repetitive marketing, sales or operational processes.

Understand the process before automating it. The goal is fewer manual steps and clearer handoffs — not the largest possible number of workflows.

Discuss Automation →

Work may include

  • HubSpot workflows
  • Lifecycle automation
  • Lead routing
  • Sales tasks
  • Sequences
  • Internal notifications
  • Form routing
  • Handoff processes
  • Marketing automation
  • Operational workflows

04

Build

CRM / RevOps Implementation

For larger projects that require multiple parts of the revenue environment to be designed or rebuilt together.

Technical integrations often involve your developers, integration partners or technical teams. I define the requirements, mapping and HubSpot side, and work alongside them on the build.

Discuss an Implementation →

Work may include

  • CRM architecture
  • HubSpot configuration
  • Data modeling
  • Lifecycle design
  • Pipeline design
  • Migration planning
  • Integration requirements & mapping
  • Automation
  • Reporting
  • Operational enablement

05

Sustain

Ongoing RevOps Support

For teams that need ongoing hands-on CRM and revenue-operations support without hiring another full-time specialist immediately.

A flexible, ongoing consulting relationship — scoped around what your team needs as the CRM and the business evolve.

Discuss Ongoing Support →

Areas may include

  • HubSpot administration
  • CRM optimization
  • Workflow maintenance
  • Data quality
  • Reporting
  • Campaign operations
  • Sales & marketing process improvements
  • Troubleshooting
  • Documentation
  • Ongoing architecture improvements

Not sure which engagement fits?

“Our HubSpot is a mess.”

→ 01 · 02Start with an Architecture Audit or CRM Cleanup.

“Our team does too much manually.”

→ 03Revenue Automation may be the right starting point.

“We're rebuilding or migrating our CRM.”

→ 04CRM / RevOps Implementation.

“We need someone who can keep improving this after launch.”

→ 05Ongoing RevOps Support.

Range

The same hands-on approach, from early stage to enterprise.

  • Enterprise CRM transformation
  • Connected revenue infrastructure
  • AI-assisted GTM data
  • Zero-to-one marketing infrastructure
View Selected Work →

Scope & pricing

Scope varies significantly with CRM size, data quality, implementation complexity, integrations and existing infrastructure — so every engagement is scoped after a conversation about what's actually happening in your CRM.

Not sure where to start?

Tell me what's happening inside your CRM and we'll figure out the right starting point.

Talk Through Your CRM →